Vodia PBX

What We Offer?

We understand how and why having effective communication is fundamental to the company’s operations. Regardless of the size of the organization, it’s primarily necessary to get the message delivered coherently to the concerned party.

To bridge the gap between establishing unified communication systems and integration of multiple business processes, it’s time for a progressive corporate communication era pioneered by IP PBX Software. IP PBX software or cloud PBX software comprehensively handles the company’s calls over the internet.

As Kuwait’s leading cloud PBX software provider, Opden Tec has collaborated with trusted PBX software developer Vodia. We, at Opden Tec, are the authorized distribution and integration experts of Vodia IP PBX Software in Kuwait and the Middle East region.

Features Of Vodia IP PBX Software Middle East

Vodia IP PBX software unlocks the PBX capabilities keeping aside the bulky technical equipment. We provide PBX software for small businesses and established organizations, which comes with built-in features, including:

• Extension
• Voice Mail
• Reporting and Analysis
• Conferencing
• Call Center Solution

Extension

Cloud PBX software has extensions that allow sharing of a limited external line among the callers/representatives enabling comprehensive reciprocation.

Being the distributor of Vodia IP PBX software in Kuwait and the Middle East region, the cloud PBX software offered by us comes with extensions with multiple connected devices which allows the customer to be attended by the caller/representative without compromising the caller/representative feasibility.

Voice Mail

Cloud PBX software comes per-attached with an advanced voicemail feature that allows playing the customized greeting message to the customer when the caller/representative isn’t available. This allows engaging with the customer without them feeling neglected.

We at Opden Tec distribute cloud PBX software that comes with extensions that have advanced voicemail features, allowing to save the voicemail and also transcribe the voicemail into a text or MP3 file. Plus, the system can convert the voicemail into text and send it to the user as a preview of the message.

Reporting and Analysis

One significant feature of cloud PBX software is that it provides a basic report on inbound/outbound calls which helps to analyze the business efficiency and enables deriving data-driven decisions.

At Opden Tec, our offered Vodia IP PBX software  offers brisk and in-detail reporting features to the business management, supervisors, and callers/representatives via multiple communication channels, including email, text, etc., enabling to streamline the business’s end-to-end operations.

Conferencing

More often than not, there are instances where there is a need for multi-party discussion, and cloud PBX software is aptly developed for the same. Cloud PBX software systems allow multiple parties to connect and hold meetings/conferences.

As the leading cloud PBX software distributor, we provide state-of-the-art Vodia IP PBX software to numerous enterprises and corporations in Kuwait and the Middle East region, which comes pre-laden with a push-button start conferencing feature. This allows multiple parties to join in pre-scheduled/spontaneous conferences. Also, the software sends out reminders before the meeting initiates.

Call Center Solution

Cloud PBX Software enables optimizing the caller/representative performance by providing comprehensive customer support leading to enhanced customer experience.

At Opden Tec, we distribute Vodia IP PBX software that can handle a large number of inbound/outbound calls. Our provided systems can distribute the call according to the availability of the caller/representative and auto-play greetings messages to hold the user and take the initial response. Also, it comes pre-attached with a feature that allows escalating the call to a higher authority depending on the complexity of the user’s query.

Benefits Of Employing Vodia IP PBX Software from Opden Tec

Here are the benefits availed by the clientele in Kuwait and the Middle East region when they adopted Vodia IP PBX software from us

• Customizability – At Opden Tec, we follow a linear pricing model, with which the business only needs to buy what they need with upgradable licenses.
• Minimal Requirement – We add flexibility and security in managing the business’s end-to-end communication by letting the client business bring in their own devices and SIP trunks.
• Pay Less – When businesses avail Vodia IP PBX software from us, they only need to pay for extension usage and nothing more.

What Can Businesses Gain with Vodia IP PBX Software?

When corporates leverage the cloud-connected Voida IP PBX software, it helps them with:

• Unified Communication – Vodia IP PBX Software comes with a comprehensive suite of business telephony features for cloud-based as well as on-premise systems which helps to establish a unified communication system that provides with the voice to email, fax to email, email notification, conference schedule, and many more features which enables the host business not only streamline their operations but also help to serve well to their customer.
• Enterprises Features – Enterprise features form the core of Vodia IP PBX software. Even the basic feature set of Vodia IP PBX software comes with built-in enterprise features including auto-attendant, extensions (limited), WebRTC, conference room, SoftPhone apps, and many more, which allows even the small businesses and enterprises to serve well without compromising on the service level.