Phone Number Hosting

What We Offer?

In today’s digitally compact era, every business strives to associate reliability and dependability to its credit score. And what would be better than being considered an ethical and trusted ally of growth.

Trusting to our tradition of innovation and credibility, Opden Tec is regarded as a trusted source for virtual phone number hosting service in Kuwait to avail dedicated numbers that gives you all the benefits of a traditional unified phone system minus the hardware overhead costs.

As part of our comprehensive virtual phone number hosting services, Opden Tec provides competitive virtual phone systems -to its clientele- for a small monthly or annual charge which enables businesses in Kuwait to expand their global footprint and serve their customers anytime, from anywhere.

Features of Virtual Phone Number Hosting

A feature-laced virtual phone system is compatible with distinct business and industry’s operations and helps streamline their operation. The virtual phone systems and all your applications are stored in the cloud which helps in automated call recording, and call monitoring for quality control and assurance.

It allows you to connect with your team through call transferring and call forwarding. The virtual phone number hosting service provided by us to the businesses in Kuwait comes with features including:

• Prompt Call Quality
• Voicemail Transcription
• Call Recording
• Real-Time Call Analytics and Reporting
• Number Portability

Prompt Call Quality

The primary concern of businesses -before opting for virtual phone number hosting- is the call quality. The common concern is about performance, that how virtual phone systems that operate on Internet/WiFi connectivity and a router is a feasible option over a unified communication platform in a premise based system. But to the contrary, virtual phone systems provide better call quality and clarity over traditional telephony.

With the utilization of high-speed and stable Internet/WiFi connectivity, virtual phone systems are better equipped to deliver prompt call quality regardless of the distance between both users. Be it a communication within Kuwait, or, to/fro Kuwait, call quality would not take a dip even for a moment!

Voice mail Transcription

Voicemails are an essential part of business operation, but what about pending voicemails and voicemails with muddled voice? It can cause ineffective communication and the business to lose out on a potential customer.

As a leading virtual phone hosting service provider in Kuwait, Opden Tec provides advanced virtual phone systems that come with automated voicemail transcription services. Our systems take out the hassle from business operations, and effectively & efficiently convert the audio format into text format in a reduced turnaround time and send it to the user via email/SMS which helps in faster response and better operation for businesses in Kuwait.

Call Recording

How does complete control over your conversation with customers sound to you? With the call recording feature you can record your conversation with your customer and utilize it later for quality monitoring or review.

As a top-rated virtual phone number hosting service provider in Kuwait, Opden Tec provides advanced virtual phone systems encompassing comprehensive services including call recording. Our virtual phone systems record active calls or conference calls that are stored in as a digital file which can be later utilized for customer interaction problem solving, call monitoring, etc., all done after notifying the participants and under legal ambiguity.

Real-Time Call Analytics and Reporting

Traditional phone systems are primitively built which can prove to be rudimentary at times. They are wired to redirect calls at a determined workstation and nothing more. Whereas, current advanced virtual phone systems are equipped with a number of features and facilities including real-time call analytics that provides business an edge over their competitors.

In a fast-paced business operations environment, real-time call analytics and reporting helps track customers journey, calls in queue, in-bound/out-bound calls, representative availability, and many more which helps businesses construct informed and data-driven decisions which helps in their day-to-day operation.

Number Portability

Your business phone number is critical to your operation and is the go-to point of contact for your customer. But what if you want to port your number? The solution is opt for phone number portability.

Being a virtual phone systems provider, Opden Tec helps businesses in Kuwait with virtual phone number hosting service with which they can either port their number from a traditional system or in-between virtual phone systems without worrying about losing clientele or operations downtime.

In addition to this, other elements work in harmony to deliver a comprehensive virtual telephony experience.

Benefits of Virtual Phone Number Hosting

Here are some of the pros of virtual phone number hosting service it has to offer to business’s in Kuwait

• Virtually Unified Communication – Unified communication platforms give convenience and flexibility to the customer to establish a connection with a single tool from anywhere, anytime. Virtual phone systems act as a single contact for all your customers.
• Improved Manageability of Calls – Virtual phone systems give control to quality managers to overlook in-bound/out-bound call quality to ensure no calls are missed, or check on call recording to validate call quality.

How Can Virtual Phone Number Hosting Help?

Leveraging virtual phone number hosting service can profusely help corporations, including

• Easy Installation – Setup process for virtual phone systems includes a 5G router and a stable Internet/WiFi connectivity which reduces installation time and cost.
• No Expensive Hardware Cost – Traditional phone systems include costly and complicated tools and equipment. Also, it requires hardware maintenance and support at regular intervals. With virtual phone systems you’re relieved of such painstakes.
• Better Security – Virtual phone systems have layers of data encryption and security protocols at place which mitigates data loss or data authority concerns associated with traditional phone systems.