Virtual Phones Systems – All Crucial Details Covered

For a business to run smoothly, phone systems are an essential component. The fast-paced market competition does not allow business owners to settle for old, traditional phone systems. Virtual Phone Systems are wonderful and cutting-edge phone systems offering businesses special features and support in maximizing productivity. Let’s talk about Virtual Phone Systems in a bit more detail. 

What is a Virtual Phone System?

Virtual Phone Systems are VoIP-based commercial phone systems that are hosted in the cloud. These are the channels for connection where calls are made through the internet rather than conventional copper cables.

Virtual Phone Systems also referred to as Cloud Phone Systems, offer many advantages compared to traditional ones. Users can benefit from features like cost-saving and flexibility and leverage a bulk of advantages while using Virtual Phone Systems. To install a Virtual Phone System, there is no physical hardware needed. These phone systems can be set up anywhere an internet connection exists. With a Virtual Phone System, users can call and be called from any device of their choice, including a desk phone or a mobile phone, using just one corporate phone number.

Features of a Virtual Phone System

Virtual Phone Systems provide a variety of unique features that help businesspeople be more persuasive and eliminate communication problems. These features include but are not limited to the following

• Call Management Features

Compared to a landline, a Virtual Phone System provides many more and better call management features. These consist of call forwarding, call transfer, call monitoring, call blocking, hot desking, call flip, do not disturb, and a variety of other features making call management simpler than ever before. 

• Video Conference Calling

Today, video conferencing is critical to managing business communications. The providers of virtual phone services are aware of this need and include video conferencing features within their packages so that every Virtual Phone System user can take advantage of the modern facility. 

• Third-Party Integrations

Despite Virtual Phone Systems offering a huge array of unique features, they may not always meet users’ needs, necessitating the integration of other software. Users of Virtual Phone Systems can easily embed external useful tools into their workflow.

How does a Virtual Phone System work

As already said, Virtual Phone Systems use Voice over Internet Protocol (VoIP) technology to connect callers. When the speaker at one end of the line speaks over the phone,  VoIP converts the data into digital form.  Then, this information is fragmented into small enough packets for internet transmission. The packets are reconnected after the message has been received at the other end, and the original message is then recovered and conveyed to the recipient. The best part is that everything is finished in under a second, facilitating real-time communication much like on traditional phones.

Hosted Private Branch Exchange vs SIP Trunking

Hosted PBX and SIP trunking are the two methods for using a Virtual Phone System. The phone system is handled by a third-party vendor if you select hosted PBX. As a result, you are relieved of the burden of having to run updates, maintain the necessary equipment, and resolve problems as they occur.

SIP trunking, on the other hand, demands businesses to have their own equipment and personnel to oversee their phone system. Needless to say, SIP trunking is a costly alternative to hosted PBX and is particularly ideal for big companies with high call volumes. 

When a Virtual Phone System is Needed

Contrasting Virtual Phone Systems to landlines, users can get many features by converting including the ones mentioned above. A Virtual Phone System can be your true ally if you’re tired of being confined to one place or hooked to your phone to avoid missing calls. You can communicate as long as there is an internet connection using a Virtual Phone System, irrespective of where you are.  A few scenarios in which a Virtual Phone System can be an immaculate communication solution are discussed below.

• To keep your personal and professional lives apart

In order to do business, businessmen usually use their personal phone numbers.  They can simply differentiate between personal and business calls by adopting a Virtual Phone System that too by using a single device only.

• To have an efficient remote team

Operating only within the standard working hours does not really cut it in the modern competitive world, and holding a landline or remaining in the office all the time is practically impossible. With a Virtual Phone System, you and your team have the flexibility to interact from any location, including car, business, home, or even another city, state, or country, and to perform at full potential without confronting any communication issues.

• To create a coworking space

Coworking spaces are those that provide desk space and resources but no phone systems. As Virtual Phone Systems allow users to make or receive professional calls from their personal phones without disclosing their personal numbers, they are an ideal fit for those who want to create or work in coworking spaces.

Some Best Virtual Phone Systems to Consider

1. RingCentral
2. Nextiva
3. Dialpad
4. GoToConnect
5. Grasshopper
6. Phone.com

Endnote

One of the main hurdles employers adopting remote work face is with their communication pattern. With the help of Virtual Phone Systems, you can streamline communication among the team members and with clients while also enjoying an assortment of benefits. These are the outstanding options for both new and expanding businesses, requiring functionality that ordinary phone systems can’t offer. Systems that put user-friendliness and affordability first are fantastic choices for getting exceptional phone service at a reasonable price. Need one in Kuwait? Feel free to reach us.